Return & Exchange Policy

Return & Exchange Policy

We want you to love what you wear. If you don’t, no stress — we’ll fix it.

7-Day No Questions Asked Exchange
Didn’t like the fit? Changed your mind? No worries.
You can request an exchange within 7 days of delivery — no questions asked.

What Can Be Exchanged?

Size issues
Style preference
Any dissatisfaction with the product

Eligibility (Simple & Fair)
To keep things smooth for everyone:

Item must be unused, unwashed, and in original condition
Tags and packaging must be intact

How to Request an Exchange
Just reach out with your order details:
abhay@threadkarma.in
We’ll handle the rest — quick and hassle-free.

Reverse Pickup
We arrange doorstep pickup in most locations. If pickup isn’t available, we’ll guide you with an easy alternative.

Exchange Process Timeline
Once the product is picked up, your replacement will be shipped within 5–7 business days.

Refund Policy
Refunds are only applicable if:

You receive a defective or damaged product
You receive the wrong item

Approved refunds are processed within 5–7 business days to your original payment method.

Limited Drops
Some designs are exclusive and may sell out. If your requested size isn’t available, we’ll offer a similar option or store credit.

Simple. Fair. No awkward questions.
Because buying from ThreadKarma should feel easy, not risky.